ABOUT

Card payment is ACCEPTED, you can complete the payments WITHOUT a PayPal account.  We use PayPal to serve as a middleman between your bank and merchants and keep your payment information secure.  You don't always have to complete your purchases by using or creating a PayPal account. For Guest Checkout in Checkout, you need the following steps:

(1)  Click the PayPal button on the checkout page, 

(2) Enter a valid email address and click the next button or create an account button. 

The guest payment/ credit card payment option will show below. Enter your name and shipping address. You’re prompted for your credit card, email address, and phone number. (Optional) After reviewing the information, you may choose to save the information by creating a PayPal account to make future transactions faster.

All of our products are made by Labour Union Clothing studio which is located in Nanjing City, China.

Nanjing is one of the strongest textile industry city which helps us to find skilled tailors who have spent their lives learning the process of creating style and quality garments.

The LU collection is made in small batches by skilled tailors with the utmost attention to detail to reproduce heritage craftsmanship and authenticity. Each item has been made using fine fabric from all over the globe, customized high-quality materials, and the sewing and construction methods and machinery from the past to ensure quality and working conditions meet a successful reproduction.

To save the cost of the delivery fee for our dear customers, all of our products will be shipped out directly from our China-based studio. All items are carried by China Post, S.F Express / DHL Express, TNT Express, UPS Express and FedEx Express. The Express Courier is subject to change by the destination. Please note the tracking information of parcels will be sent via email. 

 For more information on shipping please see Delivery & Returns

Please be aware that these sizes follow Asian size standards and please refer to the diagrams on product pages as a reference point for the guide on measurements. please click here for " How to Measure "

Yes for sure, once we receive your tracking number offered by the chosen carrier, the information about tracking number and the updates of your order will be sent to you via email.

If you have not received a confirmation email, please check your junk/ spam folder.  To get the latest update on your shipments, add your tracking number below.

When transporting goods across international borders, shipments are subject to duties and taxes as determined by customs in the destination country.

Customs duty is calculated as a percentage of the customs value of the goods:

The percentage or rate varies depending on the type of goods. You can check the tariff applicable in the TARIC database for EU and Import calculator for USA.

Returned/exchanged goods are to be received back in-store within 30 days of receiving your order (excludes final Sale items and End of Line Offers items) with all labels still attached. If you are unsatisfied with the products for any reason, please don be hesitate to contact us before sending them to our warehouse, we will offer the returning instruction. 

See more information on Returned/Exchanged please see Delivery&Returns

Once we receive the confirmation of checking your returned products into our warehouse, we will refund to your payment account/ ship your exchanged products out.