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To save the cost of the delivery fee for our dear customers, all of our products will be shipped out directly from our China-based studio. All items are carried by China Post, S.F Express / DHL Express, TNT Express, UPS Express and FedEx Express. The Express Courier is subject to change by the destination. Please note the tracking information of parcels will be sent via email. 

 For more information on shipping please see Delivery & Returns

Yes for sure, once we receive your tracking number offered by the chosen carrier, the information about tracking number and the updates of your order will be sent to you via email.

If you have not received a confirmation email, please check your junk/ spam folder.  To get the latest update on your shipments, add your tracking number below.

When transporting goods across international borders, shipments are subject to duties and taxes as determined by customs in the destination country.

Customs duty is calculated as a percentage of the customs value of the goods:

The percentage or rate varies depending on the type of goods. You can check the tariff applicable in the TARIC database for EU and Import calculator for USA.

Returned/exchanged goods are to be received back in-store within 30 days of receiving your order (excludes final Sale items and End of Line Offers items) with all labels still attached. If you are unsatisfied with the products for any reason, please don be hesitate to contact us before sending them to our warehouse, we will offer the returning instruction. 

See more information on Returned/Exchanged please see Delivery&Returns