ABOUT

All of our products will be shipped out directly from our China-based studio. 

We work with reliable courier services such as China Post, S.F Express, DHL Express, TNT Express, UPS Express, and FedEx Express to ensure your items arrive to you safely and efficiently. Please note that the choice of Express Courier may vary depending on the destination. 

Rest assured that we will provide you with the tracking information for your parcels via the email address you provided during checkout. We strive to keep you updated throughout the shipping process and look forward to you receiving these wonderful packages with eager anticipation!

 For more information on shipping please see Delivery & Returns

We are a vintage-inspired clothing & lifestyle e-commerce brand. We are a small team and work across the globe, having a growing loyal global customer base who love our brand & product. 

Our studio & factory are based in Nanjing, China, one of the venerable textile industry cities, which helps us to work with skilled tailors who have spent their lives learning the process of creating style and quality garments.

With the rich textile heritage of Nanjing, we make The LU collection in small batches with skilled tailors and craft every garment with the utmost attention to detail. We strive to reproduce heritage craftsmanship and authenticity, and a deep appreciation for the timeless appeal of vintage fashion.

When transporting goods across international borders, shipments are subject to duties and taxes as determined by customs in the destination country.

Customs duty is calculated as a percentage of the customs value of the goods:

The percentage or rate varies depending on the type of goods. You can check the tariff applicable in the TARIC database for EU and Import calculator for USA.

Please be aware that these sizes follow Asian size standards and please refer to the diagrams on product pages as a reference point for the guide on measurements. please click here for " How to Measure "

Returned/exchanged goods are to be received back in-store within 30 days of receiving your order (excludes final Sale items and End of Line Offers items) with all labels still attached. If you are unsatisfied with the products for any reason, please don be hesitate to contact us before sending them to our warehouse, we will offer the returning instruction. 

See more information on Returned/Exchanged please see Delivery&Returns