*Temporary transit time adjustments for International delivery services arising from the COVID-19 pandemic
Orders are accepted as usual in most of countries and territories. However, these are extraordinary times, with delivery service being impacted by the measures taken by local governments to curb the spread of COVID -19 which may delay the delivery time. Please note, as the transit situation is dynamic, the delivery time is subject to change without notice. Labour Union Clothing will continue to deliver your shipment the soonest as possible. Thanks in advance for your patience and understanding.
We have established partnerships with our couriers and aim to deliver all packages within the quoted time frame. All of our products will be shipped out directly from our China-based studio via S.F Express, China Post / DHL Express, TNT Express, UPS Express and Fedex Express. The Express Courier is subject to change based on service performance in your area.
Delivery time may vary, the parcels could land most of our destination countries within
Free worldwide shipping (S.F Express, CHINA Post): 15-21 working days
Express Courier (DHL Express, TNT Express, UPS Express, Fedex Express) : 7- 10 working days
(All of the above delivery times are estimates only. During sale periods and peak volumes, orders may take longer than usual to ship, thank you for your patience and understanding. )
When your order arrives at your shipping destination, shipments across international borders are subject to duties and taxes as determined by customs in the destination country. These The calculation of duties depends on customs law in the destination country.
The payment of duties and taxes are the responsibility of the receiver, Labour Union Clothing is NOT responsible for any import charges.If a package is returned due to refusal of customs fees and taxes paid, a refund will not be applicable
The DHL website provides some information on global shipping regulations (The DHL website may not include all regulations for your country.)
Please allow up to 3 business days to receive a dispatch confirmation(weekend excluded).
Once your order has been processed and shipped, a secondary shipping updated email with tracking information will be sent to your inbox.
During sale periods and peak volumes during the holidays, we ask that you allow 3-5 business days for your order to be fulfilled before tracking update.
It is important to note some orders may require additional information. Please check your inbox for any follow up emails after your tracking number is placed, to ensure your request is processed.
Order changes including cancellations can be accommodated only within 24 hours of an order being placed.
Labour union clothing offers a 30-day returning period as of the sing-for. (excludes final sale items and End of Line Offers items). All returned items must be unworn, unwashed, and complete with original tags and packaging.
All of our products are made to a very high standard and we hope that you will be happy with your purchase. However, if you are unhappy for whatever reason, we will gladly exchange it for an alternative size if the fit is not right, for an alternate garment if the style doesn’t suit, or issue a refund for the returning goods. Please send the return items through courier service and retain the proof of postage and tracking. If we are unable to receive the goods the exchange/ return will not be processed. The goods remain your responsibility until received at the warehouse indicated on the return policy page.
Please email us to confirm the returning address and provide the tracking number of the return parcel. Once we receive the tracking information of the returned product, we will issue a full refund or post-out exchange items. (Please do send us the tracking number or return slip of your returned product.). This whole process of checking products into our warehouse may take 3 to 5 days after the returned product arrives in the warehouse.
*Please note final Sale items / End of Line Offers items are neither returnable nor exchangeable ( except in the case of incorrectly supplied or faulty goods).
*Free first-time exchange / return offered (cost of sending the parcel to pointed warehouse is subject to customers).
*Service fee is required for exchange/return raised after first, please contact via email to get the price guide.
The return address :
Consignee: Labour Union Clothing
Address: Huai Hai Dong Road Bing Hu Xin Cheng Building.54 Room 701
City: Huai Bei
Return Terms and Guidelines
All returned items must be unworn, unwashed and complete with original tags and packaging. We are not responsible for the return shipping cost of items. It is advisable to make sure all return packages are well packaged and are sent with a trackable, insured service. We cannot take responsibility for items damaged or lost in return transit. Labour Union is NOT responsible for any return custom charges made and may refuse to receive the parcel. Please make sure that putting a slip wrriten on the returned order number. We will refund shipping charges only if the goods are faulty
If you Haven't found the answer you are looking for? please Contact Us
Tel: +44 077629503839