Shipping

We have established partnerships with our couriers and aim to deliver all packages within the quoted time frame. All of our products will be shipped out directly from our China-based warehouse via S.F Express, China Post / DHL Express, TNT Express, UPS Express and Fedex Express. The Express Courier is subject to change based on the shipping address and location

Delivery time may vary, the parcels could land most of our destination countries within

Free worldwide shipping (S.F Express, CHINA Post): 15-21 working days

Express Courier (DHL Express, TNT Express, UPS Express, Fedex Express) : 7- 10 working days

(All of the above delivery times are estimates only. During sale periods and peak volumes, orders may take longer than usual to ship,thank you for your patience and understanding. )

 

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Temporary transit time adjustments for International delivery services arising from the COVID-19 pandemic

Orders are accepted as usual in most of countries and territories. However, these are extraordinary times, with delivery service being impacted by the measures taken by local governments to curb the spread of COVID -19 which may delay the delivery time. Please note, as the transit situation is dynamic, the delivery time is subject to change without notice. LabourUnion Clothing will continue to deliver your shipment the soonest as possible. Thanks in advance for your patience and understanding.

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*Please note: When your order arrives at your shipping destination, import duties, taxes, and/or customs fees related to customs clearance in your located country may be charged. These charges vary by country. The payment of duties and taxes are the responsibility of the receiver, LabourUnion Clothing is NOT responsible for any import charges.If a package is returned due to refusal of customs fees and taxes paid, a refund will not be applicable

The DHL website provides some information on global shipping regulations (The DHL website may not include all regulations for your country.

  

Order Processing

Please allow up to 3 business days to receive a dispatch confirmation(weekend excluded). 

Once your order has been processed and shipped, a secondary shipping confirmation email with tracking information will be sent to your inbox.

During sale periods and peak volumes during the holidays, we ask that you allow 3-5 business days for your order to be fulfilled before tracking update. 

It is important to note some orders may require additional information. Please check your inbox for any follow up emails after your tracking number is placed, to ensure your request is processed. 

Order changes including cancellations can be accommodated only within 24 hours of an order being placed.

Returns Policy

Labour union offers 28 days returning period. All of our products are made to a very high standard and we hope that you will be happy with your purchase. However, if you are unhappy for whatever reason, we can offer either an exchange or refund of the goods. Once we receive the tracking information of the returned product , we will issue a full refund or post out exchange items.(Please do send us the tracking number or return slip of your returned product.)

Please put the consignee name TZEKA, HDB on the parcel, and send all items you wish to return through courier service and retain the proof of postage and tracking, if we are unable to receive the goods the exchange/ return will not be processed. The goods remain your responsibility until received at the warehouse indicated in the return policy page.  

please email us to confirm the returning address and provide the tracking number of the return parcel.

simon@labourunion-1986.com

*Please note On Sale items / End of Line Offers items are neither returnable nor exchangeable ( except in the case of incorrectly supplied or faulty goods)

 

The return address :

United Kingdom 

Consignee: TZEKA,HDB 

TEl: 01753578855

Address: Unit6 Mill West 13-21 Mill Street

City: Slough

Bundesland: Berkshire

Country: United Kingdom

Code: SL2 5AD

 

Germany

Consignee: TZEKA,HDB 

TEl: 004917683238494

Address: Niedersedlitzer Str. Hausnummer71

City: Dresden

Bundesland: Sachsen

Country: Germany

Code: 01257 

Returns Outside Europe

If you are returning items from outside Europe, please email us to confirm the returning address and provide the tracking number of the return parcel.

simon@labourunion-1986.com

Also, please write ‘RETURNED GOODS’ on the outer package to avoid any customs charges and delays for your refund or exchange.

Please put the consignee name TZEKA, HDB on the parcel, and send all items you wish to return through courier service and retain the proof of postage and tracking, if we are unable to receive the goods the exchange/ return will not be processed. The goods remain your responsibility until received at the warehouse indicated in the return policy page.  

The return address :

U.S.A

Consignee: TZEKA,HDB 

TEl: 971-407-3257

Address: 14991 NE Airport Way

City: Portland

State: Oregon

County: Multnomah

Country: United States

Code: 97251-9611

 

Canada

Consignee: TZEKA,HDB 

TEl: 7806558876

Address: UNIT 3 2010 30 AVE NE

City: Calgary

State: ALBERTA

Country: Canada

Code: T2E7K9

 

Australia

Consignee: TZEKA,HDB 

TEl: (+61) 468859412

Address: GATE1, 414 Lower Dandenong Road

Address2: C/O TZEKA

City: Braeside

State: VIC

Country: Australia

Code: 3195 

 

Japan

Consignee: TZEKA,HDB 

TEl:072-493-3815

Address: 泉–佐野市りんくう往来北

Address2: 5 -12 HDB (TZEKA)

City: 大阪府

Country: Japan

Code: 598-0048

Terms and Guidelines

All returned items must be unworn, unwashed and complete with original tags and packaging. We are not responsible for the return shipping cost of items. It is advisable to make sure all return packages are well packaged and are sent with a trackable, insured service. We cannot take responsibility for items damaged or lost in return transit. Labour Union is NOT responsible for any return custom charges made and may refuse to receive the parcel. Please make sure that putting a slip wrriten on the returned order number. We will refund shipping charges only if the goods are faulty